{"id":3,"date":"2024-05-21T10:33:12","date_gmt":"2024-05-21T10:33:12","guid":{"rendered":"https:\/\/loja.mobiserra.com\/?page_id=3"},"modified":"2024-08-21T09:35:47","modified_gmt":"2024-08-21T09:35:47","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/loja.mobiserra.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\n\t\t<div id=\"wd-66c5b4da5eddd\" class=\"title-wrapper wd-wpb wd-set-mb reset-last-child  wd-rs-66c5b4da5eddd wd-title-color-default wd-title-style-default text-center  wd-underline-colored\">\n\t\t\t\n\t\t\t<div class=\"liner-continer\">\n\t\t\t\t<h4 class=\"woodmart-title-container title  wd-font-weight-800 wd-fontsize-xxl\" >Privacy Policy<\/h4>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;]<\/p>\r\n<p>A <strong>Mobiserra<\/strong>, com sede em Rua da Costa, n\u00ba30, 2435 \u2013 150 Espite, Our\u00e9m \u2013 Portugal, \u00e9 respons\u00e1vel pelo website <a href=\"https:\/\/mobiserra.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/mobiserra.com\/<\/a>, onde disponibiliza aos seus clientes produtos relacionados com Floresta, Jardim e Agricultura. Estamos comprometidos em proteger a privacidade e os dados pessoais dos nossos clientes e visitantes do nosso website. Esta Pol\u00edtica de Privacidade explica como recolhemos, utilizamos, divulgamos e protegemos os seus dados pessoais.<!-- \/wp:post-content --><\/p>\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">1. Dados Pessoais Recolhidos<\/h2>\r\n<p><!-- \/wp:heading -->A <strong>Mobiserra<\/strong> pode recolher os seguintes dados pessoais:<\/p>\r\n<ul>\r\n<li><strong>Informa\u00e7\u00f5es de Contacto:<\/strong> Nome, endere\u00e7o de email, n\u00famero de telefone, e morada para entrega e fatura\u00e7\u00e3o.<\/li>\r\n<li><strong>Informa\u00e7\u00f5es de Conta:<\/strong> Dados de login, incluindo o nome de utilizador e password, caso crie uma conta no nosso website.<\/li>\r\n<li><strong>Dados de Encomenda:<\/strong> Informa\u00e7\u00f5es sobre os produtos encomendados, quantidade, data da encomenda e qualquer outro detalhe relacionado com o pedido.<\/li>\r\n<li><strong>Dados de Navega\u00e7\u00e3o:<\/strong> Informa\u00e7\u00f5es sobre a sua visita ao nosso website, incluindo endere\u00e7o IP, localiza\u00e7\u00e3o geogr\u00e1fica, tipo de dispositivo, navegador, dura\u00e7\u00e3o da visita, p\u00e1ginas visitadas e intera\u00e7\u00f5es no website.<\/li>\r\n<li><strong>Outros Dados:<\/strong> Quaisquer outras informa\u00e7\u00f5es que nos forne\u00e7a voluntariamente, como respostas a inqu\u00e9ritos ou detalhes adicionais fornecidos nas intera\u00e7\u00f5es com o servi\u00e7o ao cliente.<\/li>\r\n<\/ul>\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">2. Finalidades da Recolha e Tratamento dos Dados<\/h2>\r\n<p><!-- \/wp:heading -->Os dados pessoais recolhidos s\u00e3o tratados para as seguintes finalidades:<\/p>\r\n<ul>\r\n<li><strong>Processamento de Encomendas:<\/strong> Para processar e gerir as suas encomendas, preparar os produtos para entrega e organizar a expedi\u00e7\u00e3o.<\/li>\r\n<li><strong>Comunica\u00e7\u00e3o:<\/strong> Para responder a consultas, prestar suporte ao cliente, e enviar notifica\u00e7\u00f5es relacionadas com o estado das suas encomendas.<\/li>\r\n<li><strong>Melhoria dos Servi\u00e7os:<\/strong> Para analisar o comportamento dos utilizadores no website e melhorar os nossos produtos, servi\u00e7os e a experi\u00eancia do utilizador.<\/li>\r\n<li><strong>Conformidade Legal:<\/strong> Para cumprir obriga\u00e7\u00f5es legais, como a manuten\u00e7\u00e3o de registos contabil\u00edsticos e a resposta a solicita\u00e7\u00f5es de autoridades competentes.<\/li>\r\n<\/ul>\r\n<h2 class=\"wp-block-heading\">3. Partilha de Dados Pessoais<\/h2>\r\n<p><!-- \/wp:heading -->A <strong>Mobiserra<\/strong> compromete-se a n\u00e3o vender, alugar ou partilhar os seus dados pessoais com terceiros para fins de marketing. No entanto, poderemos partilhar os seus dados com:<\/p>\r\n<ul>\r\n<li><strong>Prestadores de Servi\u00e7os:<\/strong> Empresas que prestam servi\u00e7os em nosso nome, como transportadoras, e prestadores de servi\u00e7os de TI.<\/li>\r\n<li><strong>Autoridades Legais:<\/strong> Sempre que tal seja exigido por lei ou necess\u00e1rio para proteger os nossos direitos ou interesses leg\u00edtimos.<\/li>\r\n<\/ul>\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">4. Seguran\u00e7a dos Dados<\/h2>\r\n<p><!-- \/wp:heading -->Implementamos medidas t\u00e9cnicas e organizativas apropriadas para proteger os seus dados pessoais contra acessos n\u00e3o autorizados, perdas, destrui\u00e7\u00e3o ou altera\u00e7\u00f5es indevidas. Contudo, apesar dos nossos esfor\u00e7os, n\u00e3o \u00e9 poss\u00edvel garantir a total seguran\u00e7a dos dados transmitidos online.<\/p>\r\n<h2 class=\"wp-block-heading\">5. Direitos dos Titulares dos Dados<\/h2>\r\n<p>Em conformidade com o Regulamento Geral sobre a Prote\u00e7\u00e3o de Dados (RGPD), tem o direito de:<\/p>\r\n<ul>\r\n<li>Aceder aos seus dados pessoais;<\/li>\r\n<li>Solicitar a corre\u00e7\u00e3o de dados imprecisos ou incompletos;<\/li>\r\n<li>Solicitar a elimina\u00e7\u00e3o dos seus dados pessoais, salvo quando o tratamento for necess\u00e1rio para cumprimento de obriga\u00e7\u00f5es legais;<\/li>\r\n<li>Opor-se ao tratamento dos seus dados para fins de marketing direto;<\/li>\r\n<li>Solicitar a limita\u00e7\u00e3o do tratamento dos seus dados em certas circunst\u00e2ncias;<\/li>\r\n<li>Pedir a portabilidade dos seus dados para outra entidade.<\/li>\r\n<\/ul>\r\n<p>Para exercer qualquer um destes direitos, entre em contacto connosco atrav\u00e9s do email <a href=\"mailto:geral@mobiserra.com\">geral@mobiserra.com<\/a>.<!-- \/wp:paragraph --><\/p>\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">6. Conserva\u00e7\u00e3o dos Dados<\/h2>\r\n<p><!-- \/wp:heading -->Os seus dados pessoais ser\u00e3o conservados apenas durante o tempo necess\u00e1rio para cumprir as finalidades para as quais foram recolhidos, salvo quando uma conserva\u00e7\u00e3o mais prolongada seja exigida ou permitida por lei.<\/p>\r\n<p><!-- \/wp:paragraph -->&nbsp;<\/p>\r\n<!-- wp:heading -->\r\n<h2 class=\"wp-block-heading\">7. Altera\u00e7\u00f5es a esta Pol\u00edtica de Privacidade<\/h2>\r\n<p><!-- \/wp:heading -->A <strong>Mobiserra<\/strong> pode atualizar esta Pol\u00edtica de Privacidade periodicamente. Quaisquer altera\u00e7\u00f5es ser\u00e3o publicadas nesta p\u00e1gina e, quando apropriado, notificaremos os utilizadores por email ou atrav\u00e9s de outras vias de comunica\u00e7\u00e3o.<\/p>\r\n<!-- \/wp:paragraph -->\r\n<h2 class=\"wp-block-heading\">8. <strong>Contacto<\/strong><\/h2>\r\n<p>Se tiver alguma d\u00favida ou preocupa\u00e7\u00e3o relacionada com a nossa Pol\u00edtica de Privacidade, por favor contacte-nos atrav\u00e9s do email <a href=\"mailto:geral@mobiserra.com\">geral@mobiserra.com<\/a> ou pelo telefone 236 930 950\u00a0(Chamada p\/rede fixa nacional).<\/p>\r\n<p>\u00daltima atualiza\u00e7\u00e3o: 14 de agosto de 2024<\/p>\r\n<p>&nbsp;<\/p>\r\n<!-- \/wp:paragraph -->\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; woodmart_css_id=&#8221;66c5b4c140daf&#8221; responsive_spacing=&#8221;eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NmM1YjRjMTQwZGFmIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=&#8221; mobile_bg_img_hidden=&#8221;no&#8221; tablet_bg_img_hidden=&#8221;no&#8221; woodmart_parallax=&#8221;0&#8243; woodmart_gradient_switch=&#8221;no&#8221; woodmart_box_shadow=&#8221;no&#8221; wd_z_index=&#8221;no&#8221; woodmart_disable_overflow=&#8221;0&#8243; row_reverse_mobile=&#8221;0&#8243; row_reverse_tablet=&#8221;0&#8243;][vc_column][vc_column_text]<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Who we are<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Our website address is: https:\/\/loja.mobiserra.com.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Comments<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor&#8217;s IP address and browser user agent string to help spam detection.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Media<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Cookies<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &quot;Remember Me&quot;, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Embedded content from other websites<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Who we share your data with<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you request a password reset, your IP address will be included in the reset email.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">How long we retain your data<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:paragraph -->For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">What rights you have over your data<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\r\n<p><!-- \/wp:paragraph --><br \/>\r\n<!-- wp:heading --><\/p>\r\n<h2 class=\"wp-block-heading\">Where your data is sent<\/h2>\r\n<p><!-- \/wp:heading --><br \/>\r\n<!-- wp:paragraph --><strong class=\"privacy-policy-tutorial\">Suggested text: <\/strong>Visitor comments may be checked through an automated spam detection service.<\/p>\r\n<p><!-- \/wp:paragraph -->[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221; woodmart_inline=&#8221;no&#8221; text_larger=&#8221;no&#8221;] A Mobiserra, com sede em Rua da Costa, n\u00ba30, 2435 \u2013 150 Espite, Our\u00e9m \u2013 Portugal,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":2,"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":25774,"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/pages\/3\/revisions\/25774"}],"wp:attachment":[{"href":"https:\/\/loja.mobiserra.com\/en\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}